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Document Guidance
IVR group calling is an automatic telephone calling service. The system can initiate calls to multiple numbers at the same time. After the call is connected, it will play a preset voice (such as notifications, reminders or promotional content), and support users to interact through buttons (such as confirmation, transfer or questionnaire selection).Commonly used in batch outbound call scenarios such as corporate notifications and event reminders.
API interface guide
IVR group calling solutions are provided. The following are the differences between the three interface types. You can choose according to your needs.
Task mode
IVR Group Call
Applicable scenarios
- Scenarios involving high-volume, high-concurrency calls and marketing notifications.
- Hang up SMS
- Transferring calls to agent servers.
Technical support
Support interface
TTS mode
IVR Group Call
Applicable scenarios
- Fast, small batch, low to medium concurrency calls.
- OTP, marketing scenarios.
- Introducing variables.
Technical support
Support interface
File playback method
IVR Group Call
Applicable scenarios
- Rapid, small-batch, low-to-medium concurrency call processing.
- Marketing Scenarios
Technical support
Support interface
How to get started quickly?
IVR Group Call-Task mode
Tens of thousands of concurrent group calls, supporting voice variables, manual transfer, and on-hook SMS, suitable for marketing and notification scenarios.
IVR Group Call-TTS method
TTS speech synthesis call, quick reach, suitable for OTP verification and low-volume marketing scenarios.