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AI Agent Global Status Code
Response Status Code
| status | Description |
|---|---|
| 0 | success |
| -1 | Authentication error |
| -2 | Restricted IP access |
| -10 | The customer's balance is insufficient |
| -16 | Timestamp expires |
| -18 | Port program unusual |
| -20 | Data existing |
| -21 | Data validation exception |
| -22 | Parameter exception |
| -23 | Data caps |
| -24 | Data unexisting |
| -25 | Out of time range |
| -26 | Getting fee faily |
| -29 | WorkSpace is disabled |
| -30 | API Key is disabled |
| -31 | IP is not in the whitelist |
| -32 | API Key does not have permission to access the current application |
| -34 | There is no callable number when the task was ended last time. Please start the group call task again. |
| -35 | No number called |
| -37 | The group call task you submitted exceeds the maximum concurrent task limit. Please complete the task before submitting again! |
| -38 | Conversion text and language type are required |
| -39 | Failed to obtain the text language type |
| -41 | Task name already exists |
| -42 | Recall is allowed only when the task is canceled or completed |
| -43 | Editing is allowed only in the waiting and paused states |
| -46 | The maximum number of long text-to-speech conversions per day is 5. You have used up all of them. Please contact the business department for processing. |
| -47 | Text to speech failed |
| -48 | File does not exist |
| -49 | Wrong file source parameter |
| -50 | Audio file ID is required |
| -51 | Base64 file stream and file name are required |
| -52 | AppId does not match API Key |
| -53 | The trigger condition for the on-hook SMS must have one |
| -54 | The task you submitted is wrong, please check and submit again! |
| -60 | The AI speech template does not exist |
Call Status Enumeration Description
| Value | Description |
|---|---|
| 1 | Connected |
| 2 | Connected Abnormal |
| 3 | Not Connected |
| 4 | Not Connected Abnormal |
Call Description Enumeration Description
| Value | Description |
|---|---|
| 1 | Effective Call |
| 2 | Voicemail |
| 3 | Short Duration Hangup |
| 4 | No Audio |
| 5 | Caller Hangup |
| 6 | Callee Busy/Rejected |
| 7 | Out of Service |
| 8 | Timeout No Answer |
| 10 | Line Balance Announcement |
Encoding Table
Global:
| Code | Intent Name | Remarks |
|---|---|---|
| 99998 | Not called | |
| 99999 | Called but not connected |
Financial Collection-V1 (Code starts with 20):
| Code | Intent Name | Remarks |
|---|---|---|
| 201 | Voicemail | The user side speaking after connection is voicemail |
| 202 | No response from customer | |
| 204 | Customer repayment intent unknown | |
| 205 | Promise to pay: On time | |
| 206 | Promise to pay: Deferred | |
| 207 | Cannot pay: Subjective refusal | |
| 208 | Cannot pay: Deny loan | |
| 209 | Cannot pay: Need installment application | |
| 2010 | Customer already paid |
Financial Collection-V2 (Code starts with 20):
| ID | Intent Name | Remarks |
|---|---|---|
| 2012 | Connected - Voicemail: Insufficient Balance | |
| 2013 | Connected - Voicemail: Marketing Robot | |
| 2022 | Connected - Voicemail: Other | |
| 202 | Connected - No Response from Customer | |
| 2014 | Connected - Repayment Intent Unknown: Harassment Claim | |
| 2015 | Connected - Repayment Intent Unknown: Inaudible/Unclear | |
| 2016 | Connected - Repayment Intent Unknown: Wrong Number | |
| 2023 | Connected - Repayment Intent Unknown: Other | |
| 205 | Connected - Promise to Pay: On Time | |
| 206 | Connected - Promise to Pay: Deferred Payment | |
| 2017 | Connected - Unable to Pay: Product Dispute | |
| 207 | Connected - Unable to Pay: Refusal to Pay | |
| 2018 | Connected - Unable to Pay: Denies Loan (Did not apply) | |
| 2019 | Connected - Unable to Pay: Denies Loan (Did not receive funds) | |
| 2024 | Connected - Unable to Pay: Denies Loan (Other) | |
| 209 | Connected - Unable to Pay: Requesting Installments | |
| 2020 | Connected - Unable to Pay: Needs Repayment Assistance | |
| 2021 | Connected - Unable to Pay: Repayment Exception | |
| 2010 | Connected - Customer Already Paid |
Financial Marketing (Code starts with 30):
| Code | Intent Name | Remarks |
|---|---|---|
| 301 | Voicemail | The user side speaking after connection is voicemail |
| 302 | No response from customer | |
| 304 | Customer intent unknown | |
| 305 | Customer clearly interested | |
| 306 | Customer clearly not interested |
Financial Collection - Emergency Contact Conveyance (Code: Starts with 40)
| ID | Intent Name |
|---|---|
| 4012 | Connected - Voicemail: Insufficient Balance |
| 4013 | Connected - Voicemail: Marketing Robot |
| 401 | Connected - Voicemail: Other |
| 402 | Connected - No Response from Other Party |
| 403 | Connected - Other Party Agrees to Convey |
| 404 | Connected - Other Party Already Informed |
| 405 | Connected - Other Party Refuses to Convey |
| 406 | Connected - Other Party Does Not Know Debtor |
| 407 | Connected - Non-Target Contact |
| 408 | Connected - Conveyance Intent Unknown: Harassment Call |
| 409 | Connected - Conveyance Intent Unknown: Inaudible |
| 4010 | Connected - Conveyance Intent Unknown: Other |
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