Laaffic Kuala Lumpur Office Officially Opens, Embarking on a New Journey of Global Expansion

Deepening Roots in Southeast Asia, Strengthening Local Services for the Gaming Industry

Malaysia is a key hub for the gaming industry in Southeast Asia, boasting a mature industry ecosystem, a diverse linguistic environment, and growing market demand. The establishment of the Laaffic Kuala Lumpur office aims to provide local and regional gaming clients with one-stop communication solutions such as SMS, Voice, and WhatsApp that are better tailored to business scenarios.
 
The new office will form localized sales, technical support, and customer success teams, collaborating efficiently with the Singapore headquarters and global branches. Relying on a direct carrier network covering more than 200 countries and regions, the Kuala Lumpur team can comprehensively provide a full range of communication products including AI voice broadcasting, flash SMS, two-way SMS, and PWA services, ensuring high-efficiency response and seamless collaboration throughout the entire process from technical integration and solution implementation to after-sales support.
 
Prioritizing Both Global Resources and Industry Focus, Building a Foundation of Compliance and Quality
 
Laaffic has always focused on providing high-standard communication services for the gaming industry. The company has passed multiple international certifications such as ISO 9001, ISO 27701, ISO 20000, and ISO 27001, ensuring that its management systems in quality management, privacy information management, IT service management, and information security fully comply with the highest international standards.
 
At the same time, Laaffic's open SMS and Voice APIs can be easily integrated into customers' existing CRM and business systems, helping gaming platforms achieve automated and intelligent user reach and operational management. The opening of the Kuala Lumpur office will further enhance Laaffic's response speed and service depth in the Southeast Asian market, providing customers with more agile, stable, and localized one-stop support.



Continuously Expanding Global Footprint, Deepening Focus on Vertical Industry Sectors

Since the establishment of its Singapore headquarters, Laaffic has always focused on the gaming industry, committed to providing stable and efficient communication marketing solutions for global gaming platforms. To date, the company has served more than 5,000 corporate clients worldwide and has regional offices in Latvia, Cyprus, Armenia, the Philippines, and Malaysia, forming an extensive global service network.
 
The opening of the Kuala Lumpur office is another important milestone for Laaffic in deepening its layout in the Southeast Asian market and staying close to the needs of gaming customers. In the future, the company will continue to focus on core scenarios in the gaming industry, continuously iterate product capabilities and service systems, and work with partners to promote the continuous upgrade of industry communication efficiency and user experience.